Counseling Frequently Asked Questions

What is counseling?
Counseling is a process in which a student enters into a relationship with a trained professional in order to gain deeper self-understanding and to identify more effective ways of responding to life's stresses.

When should a student seek counseling?
A student usually seeks counseling when the problem or the emotional discomfort tells you something needs attention or interferes with your ability to focus or enjoy activities. Don't suffer needlessly; counseling is an expression of self caring.

How does a student make an appointment at counseling services?
An appointment can be made by calling 717-867-6232. In the case of an emergency or crisis after hours, call Public Safety at extension 6111 or dial 911 for immediate assistance.

Is there a fee for counseling services?
There is no additional fee to see a counselor for short term counseling.

Are counseling services confidential?
All appointments are confidential, meaning information is not shared with a student's parents, faculty or staff at the college. However, there are limits to that confidentiality. If a student is at harm to themselves or others, steps will be taken to keep them and others safe in our community that may require a breach of that confidentiality.

In addition, counseling services staff participates in a private meeting designed to assist students who may need additional support on campus. If relevant, verification of attendance in counseling may be requested and disclosed on said request. In addition, the dean of students or vice president of student affairs may request verification that a student is being seen at counseling services. Those requests will be answered ONLY as to whether or not a student is being seen; no information about the student's issues or what specifically is said in sessions will be disclosed except for cases that threaten harm to self and/or others; this information will be shared with those who need to know. Other than the above exceptions, counseling services are considered private and shall not be shared without the student's permission.

Are there walk-in times available?
Walk-in times are available daily, Monday through Friday, from 11 a.m. to noon. During the academic year, we offer walk-in times for students who do not wish to wait for an appointment. These sessions are brief but long enough to make a safety assessment and offer recommendations for treatment. The amount of time spent with a student depends on how urgent their issue is and the number of students who show up during the walk-in time. Hours for walk-ins are typically 11 a.m. to noon but may be changed in the rare instance of outreach programming.

What kinds of problems are addressed in counseling?
Relationship issues
Stress issues
Adjustment to college
Family problems
Academic issues
Eating issues
Grief and loss
Identity development
Sexual assault

I only have a small problem with my roommate; do I still need to set up an appointment with a counselor?
No, you can contact our 5050 Peer Helpers to talk over the phone or choose to be seen in person to discuss any “low level” issue you might have. They are trained to handle many relationship problems, roommate trouble, or general difficulties adjusting to college. Our peer helpers can be reached by walking in, calling 717-868-5050, or emailing

Are there limits to the amount of counseling I can get?
Yes. Due to the needs of many students and the limited time of our therapists, we need to establish session limits. The average number of sessions a student uses per year is 4.

What if I need more sessions than is offered?
We can refer you to off campus providers that are within a few miles of campus and are easily accessible by car, bike, or bus.