Information for Parents
Services & Session Limits
Counseling services provides short-term counseling, psychiatric consultation, crisis intervention & outreach to all fulltime students. Clinicians themselves decide which issues they can work with depending on their current caseloads and their training. In those cases where the problem of the student requires long-term or intensive treatment, a specialization not practiced by current staff, or after they have reached their session limit, we must refer the student to an off campus provider. The average number of sessions per student visiting our center is 4 sessions/academic year while the most common reasons for visits are due to symptoms of depression & anxiety. All sessions are free and confidential.
Confidentiality/Exchange of Information
Since our services are confidential, our counselors cannot disclose the names of those using our services or their issues to anyone, including parents. The only way we are able to break confidentiality is if the student is at risk of harming themselves or others. That does not mean we cannot accept information from concerned parents, coaches, friends, or faculty. It is important to note that this sharing of private information is one-way. That is, we can receive information and use it in our work with students but we cannot disclose anything to you unless your student signs a Release of Information Form and wants us to contact you. If you are concerned about your student, we encourage you to contact his/her academic advisor or, email@example.com
(academic affairs), firstname.lastname@example.org
(dean of students), email@example.com
Referrals for Off-Campus Counseling
If your student needs a referral, we typically send students to the closest practitioners to the college and recommend access to a car or bike if they anticipate needing services off campus. The following referrals are easily accessible by car or bike and some are on the bus route (LebanonTransit). You will have to call the agencies in order to check appointment availability & insurance participation. For additional resources check the homepage of our website.
Quittie Glen Center for Mental Health (Annville, 717.867.8335 press #1)
Psychological Health Affiliates (Hershey, 717.531.3398)
Pennsylvania Counseling Services (Lebanon, 717.272.5464 ext.1151)
Counseling services participates in a closed meeting called “Early Alert,” which is designed to assist students who may need additional support on campus due to academic, behavioral, or emotional difficulties. The Early Alert Team is made up of professionals from residential life, academic affairs, athletics, counseling & health services, among others. Parents should be comforted by the presence of this “safety net” on campus which reaches out to students with troubling behavior. If a faculty or staff member is concerned about a student’s wellbeing, they simply fill out an early alert form on line and submit it to the group. The team then discusses the issue and makes a recommendation on how to intervene; usually, a team member meets with the student one-on-one. All FERPA & HIPAA rules of privacy are upheld.